We have outlined our Return policy below to make things easier for you.
We are happy to Refund on most items with in 7 days of Purchase if you find item is broken or Faulty however you have to contact us with in 24 hours of receipt.
If you have collected an item from Rullen store or depot make sure you inspect an item before taking it away
We are not responsible for any damage caused by customers during the transport to their home.
Return policy for shipped goods
If Rullen have shipped goods to your door and you find goods are damaged please contact us with in 48 hours of delivery.
Please note all the refunds will be processed after the goods have been shipped back to Rullen in original packaging if any. Also Rullen will not pay for Shipping costs of Returning goods.
Return on Antique & vintage furniture
Please note Antique and Vintage furniture or objects may have wear marks and small imperfections for age so we recommend you visit our store before shopping old furniture or Objects as we do not accept returns on Antique and vintage furniture.
Rullen do not accept returns for simply change of mind since we have already paid the vendor for the goods.